Google Analytics Premium, Attribution Modeling, and Right Now
Friday, September 30th, 2011Google Analytics Premium: An enterprise platform
Google has officially announced Google Analytics Premium! Google’s first enterprise analytics product will be available directly from Google and many Google Analytics Premium Certified Resellers. They apply a more simplified pricing approach compared to the confusing contract pricing which is based on server calls and options that the rest of the enterprise industry has established. The especially interesting thing is this flat fee could result in saving money for larger clients switching from Omniture or Webtrends; however, this could also end up being more expensive for medium-sized clients looking to move to Google Analytics Premium. Regardless, it’s important to weigh the Pros and Cons of each product’s features and perform an analysis of whether the investment is worth the price tag. Here are the key features of your Premium investment:

In addition to requiring no code change to upgrade from Standard to Premium, one great aspect of Google Analytics Premium is that the interface look and feel hasn’t changed at all. The only change is the addition of the Unsampled Report export button:
Attribution Modeling (PREMIUM ONLY): Advanced analysis, simplified
Although it’s limited to only Google Analytics Premium customers, this advanced analysis tool provides powerful multi-channel attribution that actually seems easy to use! If your client is a DART For Advertisers customer then this tool will prove even more powerful since media impressions can be weighted in the model as well. There are several different types of attribution models that a user can select or compare based on their needs. Here are the ones that were presented:
- Last Interaction (only the last touchpoint matters)
- Linear (every touchpoint gets equal credit)
- First Click (only the first touchpoint matters)
- Time Decay (more recent touchpoints get more credit)
- U Curve (value early and recent touchpoints)
- Engagement-based (value the touchpoints based on the amount of time on site they drove)
- Custom (you name it, you got it)
This powerful feature may truly put Attribution Modeling on the map, in terms of digital analytics, in the same way that Google Analytics initially put Bounce Rate on the map. Unfortunately, only Premium customers will get to feel the power. The interface looks relatively simple, but will require a truly analytical eye to glean actionable takeaways. One note worth mentioning is that Google demands that privacy policies be updated to include mention that attribution modeling is taking place, yet no PII is being collected.
Google Analytics Right Now: Real-time site-side reporting
Google has a completely new product feature that nobody else in the enterprise site-side analytics space has created: real-time reporting. According to Google and tests we’ve performed, this new report set has a delay of only 1-2 seconds between the tag being called and the report populating. When you view the reports, you can see a live stream of statistics and learn exactly how your website is being used at that very moment. Google has actually decreased the session timeout to just 5 minutes for Right Now. These new reports provide the following report data:
- Medium / Source
- Geo-Location (IP-Based)
- Pages
- Pageviews
- Visitors
- New vs. Returning %
Right Now seems to be one of those features that sounds (and looks) really cool, but probably won’t get used every day. While chatting with colleagues at Razorfish, it sounds like the best use for this data could be during events: new site launches, campaign launches, marketing events, and social media events.
If you’d like to gain early access to Google Analytics Real Time, you can sign up here: https://services.google.com/fb/forms/realtimeanalytics/
In Conclusion: A lot to get excited about
These great features are certainly worth getting excited about! Now that Google Analytics Premium has been officially announced, it will be very interesting to see how the enterprise analytics landscape changes.
What are some reasons clients will prefer to stick with Omniture or Webtrends?
- Improved Pathing Capabilities
- Visitor-based Segmentation Capabilities
- External Data Sources
- Site Optimization and Display Ad Targeting Integration
- Social Data Integration
- Search Management Integration
- Genesis Integration
- Classification Systems
- Familiarity with the System
- Built-in Hierarchy Tracking
- Built-in Video Tracking
- XML Data Insertion API
- Export Capabilities to PDF, HTML Email, Scheduled Reports, and Alerts
- Improved Shopping Cart Tracking
- Option to keep data in-house (Webtrends OnPremise)
Webtrends has already released their opinion on Google Analytics Premium: http://blogs.webtrends.com/blog/2011/09/30/why-enterprise-marketers-should-be-wary-of-google-analytics/



